School Governance

Social Media and Effective Complaints Management - Embracing Complaints to Improve and Move Forward

Principals and school staff have always had concerns about the ‘carpark gossip’ that takes place when a disgruntled pare...

Unfair Dismissal Case: Implications for Employers Seeking to Collect Employees’ Fingerprints

In Jeremy Lee v Superior Wood Pty Ltd [2019] FWCRB 2946, the Full Bench of the Fair Work Commission upheld Mr Lee’s appe...

The Link Between Ineffective Complaints Handling and the Use of the Whistleblowing Protections (Part Two)

When developing a complaints handling policy, schools have been finding that there are a variety of factors to consider....

The Link Between Ineffective Complaints Handling and the Use of the Whistleblowing Protections (Part One)

As discussed in our previous School Governance article, an unmanaged complaint or internal grievance can escalate into a...

Australian Government Proposes Tougher Penalties to Protect Online Privacy

On 25th March 2019, the Federal Government announced plans to reform existing privacy laws and penalties in order to bet...

The Cost of Being Compliant is Minimal Compared to the Costs of Being Caught Out!

For many organisations, especially those in highly regulated industries such as financial services, education and health...

Photographing and Filming Students: Is Your School Getting it Right?

In a warning to parents, the NSW Department of Education has said that information published on public websites and soci...

Unauthorised Verbal Disclosures a Major Privacy Risk in Latest OAIC Quarterly Report

According to the latest quarterly report from the Office of the Australian Information Commissioner (OAIC), the educatio...

Listening Devices and Surveillance: The Fine Line Between Student Safety and Teacher Privacy

The Facts In a recent case in the United States, a mother became concerned about her elementary school son after he did ...